Zoku F&B POS
Built for NetSuite. The Only POS Designed for Multi-Location Food & Beverage Operators
Zoku F&B POS is the only Built for NetSuite Point of Sale solution specifically designed to meet the complex needs of multi-location food and beverage operators. It empowers businesses with centralized, real-time control over menus, inventory, orders, and financial data—all managed seamlessly within one fully integrated platform.
Whether you run a quick-service café, counter-service outlet, full-service restaurant, bar, bakery, cloud kitchen, or a franchise network, Zoku F&B POS delivers operational consistency, reduces manual processes, and enhances data accuracy across every location. With powerful tools for recipe management, customer loyalty, and omnichannel integration, it helps food and beverage businesses scale smarter, serve faster, and operate more profitably—no matter how complex their structure or how fast they grow.
Why Choose Zoku F&B POS?
Built for NetSuite
Seamlessly integrates with NetSuite, providing a single source of truth for sales, inventory, and financial data.
Centralized Multi-Location Management
Manage menus, pricing, and inventory across all locations from a single platform, ensuring consistency and ease of updates.
Comprehensive Inventory Control
Monitor stock levels in real-time, set reorder alerts, and reduce waste through efficient inventory tracking.
Kitchen Order Printing & Display
Automatically route orders to kitchen printers or display screens, streamlining preparation and reducing errors.
Recipe & Menu Management
Standardize recipes, track ingredient usage, and implement menu updates across all outlets in real time.
Customer Management & Loyalty Programs
Build detailed customer profiles and reward repeat patrons with Zoku’s integrated loyalty module.
Flexible Device Compatibility
Operate on POS terminals, tablets, and laptops to suit various service environments.
Real-Time Analytics & Reporting
Access detailed reports on sales, inventory, and customer behavior to inform strategic decisions.
Omnichannel Integration
Connect with online ordering platforms, delivery services, and third-party applications to expand your reach.Tailored Features for Diverse Service Models
Zoku F&B POS is thoughtfully engineered to support the diverse operational needs of a wide range of food and beverage service models—including quick-service, full-service, counter-service, and hybrid formats. By offering flexible configuration options, real-time data synchronization, and intuitive order management tools, it helps businesses streamline operations, reduce wait times, and deliver consistently high-quality service. This adaptability ensures that every customer touchpoint—whether in-store, online, or mobile—is smooth, efficient, and memorable.
Efficient Order & Kitchen Management
Optimized for Quick-Service & Counter Service
Frequently Asked Questions
Zoku supports the transition between Counter Service POS and Full Service POS models using a single enterprise platform.
Each model has purpose-built front-of-house workflows, while sharing the same menus, recipes, pricing logic, inventory depletion rules, and NetSuite financial integration, allowing operators to run different formats without separate POS systems.
Zoku routes in-store, online, and third-party delivery orders through the same operational backbone.
This removes the need for manual re-entry from external tablets, eliminates “tablet hell,” and ensures delivery orders consume inventory correctly and post accurate revenue, tax, and GL impact directly into NetSuite.
Zoku links menu items to recipes and ingredients, driving real-time inventory depletion based on actual sales from counter service, full service, and digital channels.
This provides accurate visibility into ingredient usage, food cost, and wastage by location and channel, instead of relying on theoretical consumption or delayed stock counts.
Zoku routes orders automatically to kitchen display systems (KDS) and kitchen printers based on item type and preparation station.
For example, pizza items can be routed to a pizza station, salads to a cold prep station, and beverages to a bar or drinks station. This improves preparation timing, reduces kitchen errors, and allows operators to measure throughput and preparation performance by station.
Running separate POS, kitchen, delivery, and finance systems creates fragmented data, inconsistent inventory valuation, and manual reconciliation.
Zoku eliminates these silos by synchronizing all sales, kitchen activity, inventory movements, and financial postings with NetSuite, providing a single source of truth for financial reporting and consistent operational control across the enterprise.
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